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Problem Solving and Decision Making
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Problem Solving and Decision Making
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0:00 / 4:32
Chapters
Summary
Transcript
Chapters
1
The problem before the answer
0:00
2
A loop, not a straight line
0:15
3
What shapes judgment
0:43
4
The nine-step process
1:12
5
Define the problem precisely
1:48
6
Generate and evaluate alternatives
2:20
7
Turn choice into action
3:01
8
Evaluate and control results
3:35
9
Define. Investigate. Act. Learn.
4:16
