Why good decisions depend on solving the right problem first.
How problem solving supplies the input and decision making produces the output.
The personal, informational, emotional, and uncertain influences on decisions.
The complete sequence from acknowledging a problem to evaluating and controlling the decision.
Use identity, location, magnitude, and timing before investigating and writing the exact problem.
Create options broadly, then test them against objectives, feasibility, consequences, and risk.
Rank alternatives and implement the selected decision with budgets, schedules, delegation, feedback, and controls.
Judge outcomes as optimum, satisfactory, or suboptimum while considering human and social consequences.
A final recap of the disciplined loop connecting problem solving and decision making.