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Modul 3 Loyalitas Konsumen dan Switching Behavior
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Modul 3 Loyalitas Konsumen dan Switching Behavior
7:49 · 7/20/2026
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Summary
Transcript
Chapters
Summary
Transcript
Chapters
Summary
Chapters
Pembuka Modul
0:00
2
Loyalitas Konsumen FMCG Itu Rapuh
0:51
3
Repertoire Buying
1:45
4
Spurious Loyalty
2:50
5
Skenario Budi: Satu Momen OOS
3:47
6
Menghitung Kerugian Akibat OOS
4:51
7
Dampaknya bagi Pekerjaan Tim Lapangan
5:46
8
Takeaway dan Penutup
6:43
