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Global E-Business and Collaboration

0:00 / 5:45
Introduction
0:00 - 0:27

How companies use digital systems to stay organized, decide, and grow together.

TPS: Daily record keeper
0:27 - 1:03

Transaction Processing Systems capture everyday work — shown with a Swiggy order flow.

MIS vs DSS
1:03 - 1:47

Routine management reports versus what-if decision tools, with a Maruti example.

ESS dashboards
1:47 - 2:22

Executive Support Systems give leaders a high-level view, like a Jio CEO dashboard.

ERP: one company brain
2:22 - 2:54

Enterprise systems share one order across sales, factory, and finance — Amul style.

SCM and CRM
2:54 - 3:31

Supply chain and customer systems link suppliers and buyers around Flipkart.

Knowledge and networks
3:31 - 4:06

Knowledge Management plus intranet for staff and extranet for partners.

E-Business terms
4:06 - 4:40

E-Business, E-Commerce, and E-Government explained with AJIO and CoWIN.

Collaboration culture
4:40 - 5:14

From command-and-control to team-based social business.

Toolkit recap
5:14 - 5:44

Quick close on TPS, management systems, enterprise apps, and teamwork.