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ÙØ§ÙÙ٠٠ع ÙÙ ÙÙØ±Ø¯ ÙØ§Ù Ù.pdf Flashcards
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ÙØ§ÙÙ٠٠ع ÙÙ ÙÙØ±Ø¯ ÙØ§Ù Ù.pdf Flashcards
ÙØ§ÙÙ٠٠ع ÙÙ ÙÙØ±Ø¯ ÙØ§Ù Ù.pdf Flashcards
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1
Question
What does 'chain of command' refer to within a company?
Answer
The reporting relationships within the company, i.e., who reports to whom.
2
Question
What does an organizational structure reflect?
Answer
Jobs to be performed in the organization and the relationships among them.
3
Question
What does the term 'organizational structure' define within a company?
Answer
The way a company specifies the jobs that need to be done within the organization and the way those jobs relate to one another.
4
Question
What is a major factor in determining the best structure for an organization?
Answer
Mission.
5
Question
What do solid lines on an organizational chart denote?
Answer
Chain of command.
6
Question
What is the relationship between organizational structure and organization charts?
Answer
An organization chart clarifies organizational structure.
7
Question
Which form of departmentalization divides organizations according to the areas of the country they serve?
Answer
Geographic.
8
Question
In departmentalization, how are groups of employees segregated?
Answer
Based upon the tasks or activities they perform (functional).
9
Question
What type of departmentalization does Incredible Industries Inc use for its manufacturing departments?
Answer
Process departmentalization.
10
Question
What type of departmentalization does Joshua's company use for the sales department?
Answer
Customer departmentalization.
11
Question
Which departmentalization style is described when Arianas customer service group handles issues in Europe and Asia?
Answer
Geographic departmentalization.
12
Question
What is it called when a job is broken down into several smaller jobs?
Answer
Job specialization.
13
Question
Which manager would likely have staff authority rather than line authority?
Answer
Human resources manager.
14
Question
What type of organization is characterized by giving each store manager considerable discretion in decision-making?
Answer
Decentralized organization.
15
Question
Which process includes assigning responsibility, granting authority, and creating accountability?
Answer
Delegation.
16
Question
What type of authority do members of the safety team possess if they can write up employees from different departments?
Answer
Committee authority.
17
Question
When a manager like Joan makes strong suggestions to other managers on handling employee issues, what type of authority is she exhibiting?
Answer
Staff authority.
18
Question
What type of organizational structure reflects separate business units for different products, each marketing and producing its own products?
Answer
Divisional structure.
19
Question
How are employees organized at Hoosier Products based on their skills and tasks they perform?
Answer
Into departments according to their specialized skills and tasks (Functional structure).
20
Question
In a matrix organizational structure, who does the Director of Human Resources report to?
Answer
Both the Vice President of Human Resources and the Vice President of the business unit that she supports.
21
Question
In a divisional organizational structure, what is Julian responsible for as Vice President at Enormous Enterprises?
Answer
All parts of the business associated with the company's computer-related products.
22
Question
What type of organizational structure is described when Melissa often hires temporary workers and outsources projects as needed?
Answer
Virtual organization.
23
Question
What type of organizational structure does Leading Technologies employ to continuously upgrade the talent, skills, and knowledge of its employees?
Answer
Learning organizational structure.
24
Question
What is the informal communication network within an organization known as?
Answer
The grapevine.
25
Question
What is an example of an informal group within an organization?
Answer
Employees at Hawkeye Products gathering for bible study during lunch breaks.
26
Question
When Pete shares information about possible job eliminations with his buddies, what is he participating in?
Answer
The grapevine.
27
Question
What is encouraged when management creates a team to pursue products and markets that were previously restricted by company policies and procedures?
Answer
Intrapreneuring.
28
Question
What role in intrapreneurship involves promoting innovative ideas throughout the organization?
Answer
Product champion.
29
Question
What type of group are Karl, Lucas, and Stephanie when they go out for happy hour after work?
Answer
An informal group.
30
Question
How can an organization minimize the damage caused by inaccurate information spread through the grapevine?
Answer
Respond vigorously to inaccurate information.