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Organizational Behavior Essentials
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Organizational Behavior Essentials
Organizational Behavior Essentials
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1
Question
What is the definition of Organizational Behavior (OB)?
Page 1
Answer
The study of how people behave in organizations and how that behavior affects performance.
2
Question
What are the three levels of analysis in Organizational Behavior?
Page 1
Answer
Individual (personality, attitudes, motivation), Group (teams, leadership, communication, conflict), Organizational (structure, culture, HR systems).
3
Question
What is productivity as a key dependent variable in OB?
Page 1
Answer
Effectiveness plus efficiency.
4
Question
Define absenteeism in the context of organizational outcomes.
Page 1
Answer
Not showing up to work.
5
Question
What is turnover as an organizational outcome?
Page 1
Answer
Employees leaving the organization.
6
Question
What is Organizational Citizenship Behavior (OCB)?
Page 1
Answer
Voluntary behaviors that help the organization.
7
Question
Define workplace deviance in OB terms.
Page 1
Answer
Voluntary behavior that violates norms.
8
Question
Which discipline contributes personality, motivation, and learning to OB?
Page 1
Answer
Psychology.
9
Question
What does social psychology contribute to Organizational Behavior?
Page 1
Answer
Group behavior.
10
Question
Which discipline studies organizational structure in OB?
Page 1
Answer
Sociology.
11
Question
What does anthropology contribute to the study of OB?
Page 1
Answer
Culture.
12
Question
What are attitudes in the context of OB?
Page 1
Answer
Evaluative statements about objects, people, or events.
13
Question
Name the three components of attitudes.
Page 1
Answer
Cognitive (beliefs), Affective (feelings), Behavioral (actions).
14
Question
What is job satisfaction according to the notes?
Page 1
Answer
A positive feeling about a job resulting from evaluating its characteristics.
15
Question
Define job involvement as a key job attitude.
Page 1
Answer
How much people identify with their job, organizational, and commitment attitudes.
16
Question
What is organizational commitment?
Page 1
Answer
Emotional attachment to the organization.
17
Question
Under what conditions do attitudes more strongly influence behavior?
Page 1
Answer
When attitudes are specific, important, and frequently expressed.
18
Question
What are the effects of higher job satisfaction on OCB and turnover?
Page 1
Answer
Higher satisfaction leads to more OCB and lower turnover.
19
Question
Does job satisfaction always directly cause performance?
Page 1
Answer
No, satisfaction does not always directly cause performance.
20
Question
What is the definition of personality in OB?
Page 1
Answer
Enduring patterns of thinking, feeling, and behaving.
21
Question
Name the Big Five personality traits and describe Extraversion.
Page 1
Answer
Sociable, assertive.
22
Question
Describe Agreeableness in the Big Five personality model.
Page 1
Answer
Cooperative, trusting.
23
Question
What characterizes Conscientiousness in the Big Five?
Page 1
Answer
Dependable, organized (best predictor of performance).
24
Question
Define Emotional Stability in the Big Five traits.
Page 1
Answer
Calm versus anxious.
25
Question
What is Openness to Experience in the Big Five?
Page 1
Answer
Creative, curious.
26
Question
What is the Myers-Briggs Type Indicator (MBTI)?
Page 1
Answer
A popular personality framework that classifies people into 16 personality types.
27
Question
What are the four MBTI dimensions?
Page 1
Answer
Extraversion (E)/Introversion (I) – energy source; Sensing (S)/Intuition (N) – information processing; Thinking (T)/Feeling (F) – decision-making; Judging (J)/Perceiving (P) – structure vs. flexibility.
28
Question
How does MBTI compare scientifically to the Big Five for validity?
Page 1
Answer
MBTI is widely used but less scientifically valid than the Big Five; focuses on preferences, not ability.
29
Question
What is Core Self-Evaluation in personality traits?
Page 1
Answer
Self-esteem, self-efficacy, locus of control.
30
Question
Describe Machiavellianism as a personality trait.
Page 1
Answer
Manipulative, power-focused.