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Digital Transformation Flashcards
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1
Question
What is enhanced operational efficiency in the context of digital transformation?
Page 5
Answer
AI and IoT automate repetitive tasks, streamline supply chains, and improve accuracy.
2
Question
What results from enhanced operational efficiency through digital transformation?
Page 5
Answer
Faster operations, lower costs, and better resource utilization.
3
Question
How does Zara exemplify enhanced operational efficiency in digital transformation?
Page 5
Answer
Zara uses real-time sales data and IoT systems to optimize inventory and shorten production cycles.
4
Question
What is improved customer experience in digital transformation?
Page 5
Answer
Digital tools help companies understand customer preferences and deliver personalized products or services.
5
Question
What results from improved customer experience via digital transformation?
Page 5
Answer
Higher satisfaction, stronger loyalty, and better customer retention.
6
Question
How does Spotify demonstrate improved customer experience in digital transformation?
Page 5
Answer
Spotify uses AI-driven personalization to recommend music tailored to each listener.
7
Question
What is data-driven decision-making in digital transformation?
Page 6
Answer
AI, Big Data, and cloud platforms allow analysis of large datasets for faster, more informed decisions.
8
Question
What results from data-driven decision-making in digital transformation?
Page 6
Answer
Better forecasting, agility, and market responsiveness.
9
Question
How does Netflix illustrate data-driven decision-making?
Page 6
Answer
Netflix analyzes viewer data to design and recommend shows, driving engagement and retention.
10
Question
What is innovation and new business models in digital transformation?
Page 6
Answer
Digital transformation enables experimentation and the creation of new ways to deliver value.
11
Question
What results from innovation and new business models through digital transformation?
Page 6
Answer
Development of innovative products, platforms, and revenue streams.
12
Question
How does Airbnb exemplify innovation in digital transformation?
Page 6
Answer
Airbnb disrupted traditional hospitality by creating a global digital lodging platform.
13
Question
What is workforce and cultural transformation in digital transformation?
Page 7
Answer
Encourages a digital-first mindset focused on learning, collaboration, and agility.
14
Question
What results from workforce and cultural transformation?
Page 7
Answer
Employees are reskilled and empowered to use digital technologies effectively.
15
Question
How does Siemens show workforce transformation?
Page 7
Answer
Siemens invests in upskilling staff to manage AI and IoT systems in smart factories.
16
Question
What is greater agility and responsiveness in digital transformation?
Page 7
Answer
Digital tools allow organizations to adapt quickly to market changes and scale operations efficiently.
17
Question
What results from greater agility and responsiveness?
Page 7
Answer
Faster innovation cycles and stronger competitiveness.
18
Question
How does Amazon demonstrate agility in digital transformation?
Page 7
Answer
Amazon rapidly adjusts logistics and pricing strategies using real-time data analytics.
19
Question
What is sustainability and green practices in digital transformation?
Page 8
Answer
Digital technologies track and optimize energy usage and waste management.
20
Question
What results from sustainability efforts in digital transformation?
Page 8
Answer
Reduced emissions, lower environmental impact, and improved sustainability reporting.
21
Question
How does IBM apply digital transformation to sustainability?
Page 8
Answer
IBM applies AI to monitor and reduce carbon emissions across operations.
22
Question
What is the agenda for the session on digital transformation in business?
Page 4
Answer
1. Digital Transformation Impact; 2. Digital Disruption vs. Digital Transformation; 3. Digital Transformation and Society 5.0; 4. Group Work: How Digital Transformation is Reshaping Industries through Society 5.0; 5. Q&A.
23
Question
What is digital disruption?
Page 9
Answer
An external force caused by new technologies or entrants that reshape markets.
24
Question
What is digital transformation?
Page 9
Answer
An internal response by existing firms to stay competitive through innovation and adaptation.
25
Question
How are digital disruption and digital transformation connected?
Page 9
Answer
They are connected but not the same; one shakes up industries, the other helps companies survive and thrive within that change.
26
Question
What are key characteristics of digital disruption?
Page 10
Answer
Driven by innovation and new entrants; rapid shifts in customer expectations; can eliminate traditional intermediaries (disintermediation); usually leads to lower costs and more convenience for consumers.
27
Question
How does Airbnb represent digital disruption?
Page 10
Answer
Airbnb disrupted hotels by creating a peer-to-peer platform for lodging.
28
Question
How does Uber exemplify digital disruption?
Page 10
Answer
Uber changed the taxi industry with app-based ride-hailing.
29
Question
How did Netflix disrupt the industry?
Page 10
Answer
Netflix disrupted Blockbuster with on-demand streaming.
30
Question
What impacts does digital disruption have on industries?
Page 10
Answer
Forces incumbents to evolve or risk decline; shifts focus from ownership to access, from physical to digital.