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London PHV Driver Regulations
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1
Question
What is the purpose of TfL issuing the London PHV driver’s licence?
Answer
To allow the driver to operate legally as a London PHV driver.
2
Question
At what minimum age can you apply for a London PHV licence?
Answer
21 years old.
3
Question
Which driving licences are accepted for TfL London PHV licensing?
Answer
DVLA, Northern Ireland, EU, or EEA driving licence that is at least three years old.
4
Question
What must you prove regarding health to get a PHV licence?
Answer
You must be medically fit and undergo a DVLA Group 2 medical examination.
5
Question
What test assesses your ability to plan routes and read maps?
Answer
Topographical Skills Assessment.
6
Question
What CEFR level of English is required for London PHV licensing?
Answer
B1 level of English.
7
Question
What must a London PHV driver’s badge display?
Answer
Name, photograph, licence number, and licence end date.
8
Question
When can TfL require you to show your licence to police or officers?
Answer
Immediately or within seven days if asked.
9
Question
What happens if you lose your PHV badge or licence?
Answer
Report it to TfL immediately; may need police crime reference if stolen.
10
Question
Who carries the responsibility for medical condition updates during licence?
Answer
You, the driver, must inform TfL of any health changes.
11
Question
How long does a London PHV driver’s licence normally last?
Answer
Three years.
12
Question
What should you do if you are asked to provide extra medical information?
Answer
Comply with TfL requests and provide the required information.
13
Question
What information must be recorded by the operator for each booking?
Answer
Booking date, passenger name, pick-up details, main destination, fare, driver and vehicle details.
14
Question
Can a PHV driver pick up customers on the street without a booked arrangement?
Answer
No, only if booked through a licensed operator.
15
Question
Where should PHVs not pick up or drop off passengers?
Answer
On taxi ranks and outside operator premises unless booked.
16
Question
What should you do if a passenger changes the destination during a journey?
Answer
Inform your operator so the fare can be updated.
17
Question
Are PHVs allowed to wait in taxi ranks?
Answer
No, taxi ranks are for licensed taxis only.
18
Question
What is the rule about using bus lanes for PHVs?
Answer
PHVs are not allowed to drive in bus lanes.
19
Question
What must be displayed if a vehicle is exempt from licence discs?
Answer
An exemption notice carried by the driver.
20
Question
What is the consequence of driving without valid licence discs when required?
Answer
Possible licensing action and inability to operate.
21
Question
What should you do with a passenger’s lost property?
Answer
Take it to your operator who keeps a record.
22
Question
What is the role of DBS checks in the licensing process?
Answer
Enhanced criminal records check must be obtained.
23
Question
What can cause TfL to suspend or revoke a PHV licence?
Answer
Serious or repeated complaints, or unacceptable behaviour.
24
Question
What must you do if you are arrested or charged with a crime?
Answer
Tell TfL immediately.
25
Question
What is the difference between a PHV and a taxi (black cab) in terms of hiring?
Answer
PHVs require a pre-booking; taxis can be hailed on streets.
26
Question
What is the purpose of the Topographical Skills Assessment?
Answer
To test route planning and map reading ability.
27
Question
What is required to prove you can work in the UK?
Answer
Right to live and work in the UK.
28
Question
What should a driver do if they cannot take a booking for safety reasons?
Answer
Explain politely to the operator and passenger, and provide full reasons.
29
Question
What should you do if you witness unacceptable behaviour from a passenger?
Answer
Report it to your operator and, if needed, to police.
30
Question
What type of information may CCTV signage display in PHVs?
Answer
Signage indicating CCTV is in operation.