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Healthcare Communication and Roles
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1
Question
What does RN stand for in healthcare?
Answer
Registered Nurse
2
Question
What does PA stand for in healthcare?
Answer
Physician Assistant
3
Question
What type of care is provided in ambulatory care?
Answer
Outpatient care
4
Question
What is the process of sorting patients by medical priority called?
Answer
Triage
5
Question
What does MD stand for?
Answer
Medical Doctor (allopathic physician)
6
Question
What does PCP stand for?
Answer
Primary Care Provider
7
Question
What does DO stand for?
Answer
Doctor of Osteopathic Medicine (holistic approach, musculoskeletal focus)
8
Question
What does NP stand for?
Answer
Nurse Practitioner (advanced practice nurse who can diagnose, treat, prescribe)
9
Question
Define verbal communication.
Answer
Spoken or written words to share information
10
Question
List the 5 stages of grief.
Answer
Denial → Anger → Bargaining → Depression → Acceptance
11
Question
What is stress?
Answer
The body's physical & emotional response to pressure or threats
12
Question
__________ is communicating with patients/families in healthcare.
Answer
Therapeutic communication
13
Question
What type of questions encourage patients to explain more?
Answer
Open-ended questions
14
Question
What type of questions limit answers to 1–2 words?
Answer
Closed-ended questions
15
Question
What is the term for communication through body language?
Answer
Nonverbal communication
16
Question
What is the difference between adaptive and maladaptive coping mechanisms?
Answer
Adaptive means healthy coping; maladaptive means unhealthy coping
17
Question
What does CDC stand for and what is its primary role?
Answer
Centers for Disease Control and Prevention; develops public health guidelines
18
Question
What are the laws called that protect helpers in emergencies?
Answer
Good Samaritan Laws
19
Question
What form is needed to transfer medical records?
Answer
Medical Release Form (Authorization to Release)
20
Question
What does OPIM stand for in biosafety terms?
Answer
Other Potentially Infectious Materials
21
Question
What term refers to diseases that spread from person to person?
Answer
Communicable diseases
22
Question
What does PHI stand for?
Answer
Protected Health Information
23
Question
Which agency ensures safety and quality of drugs, food, and cosmetics?
Answer
FDA (Food and Drug Administration)
24
Question
Which agency enforces the Controlled Substances Act?
Answer
DEA (Drug Enforcement Administration)
25
Question
Which drug schedule has the highest abuse potential with no medical use?
Answer
Schedule I drugs
26
Question
What does CLIA stand for and what does it establish?
Answer
Clinical Laboratory Improvement Amendments — lab testing standards
27
Question
What is the term for communication through body language?
Answer
Nonverbal communication
28
Question
What do adaptive coping mechanisms promote in health contexts?
Answer
Healthy strategies (exercise, problem-solving)
29
Question
What do maladaptive coping mechanisms promote in health contexts?
Answer
Unhealthy strategies (avoidance, substance abuse)
30
Question
What does CDC stand for in public health guidelines?
Answer
Centers for Disease Control and Prevention