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Workplace Ethics and Conflicts
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Workplace Ethics and Conflicts
Workplace Ethics and Conflicts
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1
Question
What is the Greek origin of the word ethics and its meaning?
Answer
Ethos; character or conduct
2
Question
What does workplace ethics refer to in organizations?
Answer
Moral and legal guidelines organizations may follow
3
Question
List three examples of ethical behaviors in the workplace.
Answer
Obey rules; communicate effectively; uphold trust
4
Question
Name additional ethical behaviors mentioned in the text.
Answer
Honesty; respect; fairness; confidentiality; accountability; environmental and social responsibility
5
Question
What are two broad outcomes of practicing ethics in the workplace?
Answer
Trust and credibility; retention and recruitment
6
Question
How does ethics relate to risk management?
Answer
Ethical conduct helps mitigate legal, reputation, and financial risks
7
Question
How can ethics influence decision-making in organizations?
Answer
Guides choices to align with moral principles and values
8
Question
What societal benefits are linked to corporate social responsibility and sustainability?
Answer
Positive community impact; addressing climate change, poverty, inequality
9
Question
What is customer impact of ethical business practices?
Answer
Customer satisfaction and loyalty
10
Question
Define unethical behavior in terms of discrimination.
Answer
Unfair treatment based on race, gender, age, ethnicity, religion, sexual orientation, or disability
11
Question
What constitutes harassment in the workplace?
Answer
Unwelcome conduct creating a hostile or offensive environment
12
Question
What is an example of misuse of company resources?
Answer
Using time, equipment, or funds for personal use without authorization
13
Question
What are two examples of fraud-related unethical behavior?
Answer
Falsifying records; deceiving customers/investors
14
Question
What is a confidentiality breach?
Answer
Disclosing sensitive information without authorization
15
Question
What forms can unfair labor practices take?
Answer
Below-minimum wage, denied overtime, denied entitled benefits
16
Question
Name three corruption-related unethical behaviors common in the Philippines context.
Answer
Kickbacks; embezzlement; influence peddling
17
Question
What is nepotism as an unethical workplace practice?
Answer
Undue favoritism to relatives or close associates in hiring/promotion/resource allocation
18
Question
What kinds of conflicts are included under common workplace conflicts?
Answer
Leadership, creative, work style, personality conflicts
19
Question
What is role ambiguity conflict?
Answer
Unclear roles, responsibilities, or reporting relationships
20
Question
What are cultural conflicts in the workplace?
Answer
Clashes due to diverse values, customs, or communication norms
21
Question
What are communication conflicts?
Answer
Breakdowns or misunderstandings in verbal/written communication
22
Question
What triggers change and resistance conflicts?
Answer
Periods of restructuring, mergers, or leadership changes
23
Question
What are ethical conflicts in the workplace?
Answer
Dilemmas or violations of ethical standards perceived by individuals or groups
24
Question
What is the first step to solving common conflicts in the workplace according to the outline?
Answer
(Not specified in provided text)