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JRG Ordermaker Study Guide
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JRG Ordermaker Study Guide
JRG Ordermaker Study Guide
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1
Question
Who is Colin Burslem?
Answer
Culinary Director
2
Question
What are some of Chef Colin Burslem's accolades?
Answer
Leader of the Year at Fairmont Hotels Resorts in 2010 and 2016; Peoples Choice Award from Chef Meets BC Grape in 2017
3
Question
Who is Andy Slinn?
Answer
Executive Chef
4
Question
How long has Chef Andy Slinn been with the Joseph Richard Group?
Answer
Since the opening of Townhall Public House Langley in 2010
5
Question
What is Chef Andy Slinn responsible for at JRG?
Answer
Responsible for developing the food and beverage selection currently available at all JRG establishments
6
Question
What is Chef Andy Slinn's current role involving in-store Culinary teams?
Answer
To ensure culinary excellence across all JRG establishments.
7
Question
What is the JRG Ordermaker's purpose?
Answer
To help you prepare to be a JRG Ordermaker with in-depth knowledge about the menu, to ask the right questions and confidently recommend the right dish to every guest, increasing guest satisfaction, preventing mistakes and helping you make more money!
8
Question
What should you know about each menu item?
Answer
Descriptions, key ingredients, allergies, lifestyle, presets, and service notes.
9
Question
What are the components of the Game Platter?
Answer
Memphis Hot Chicken Bites, prawn twists, deep fried pickles, buffalo cauliflower, house-made potato chips, perogies, dipping sauces (ranch, hot sauce, chipotle mayo, horseradish aioli). Serves 3-4 people, no substitutions.
10
Question
What are the allergens in the Game Platter?
Answer
Dairy, egg, seafood, wheat (Perogies)
11
Question
What are the presets for the Game Platter?
Answer
Ranch Dip, Hot Sauce, Chipotle Mayo, Horseradish Aioli, Rollup
12
Question
Describe the Twisted Prawn Roll.
Answer
10 Pieces of Twisted Spring Roll, deep fried and stacked on top of cabbage with a side of spicy dumpling sauce.
13
Question
What are the allergens in the Twisted Prawn Roll?
Answer
Gluten, Seafood, cross contamination in the fryer
14
Question
What is the service note for Twisted Prawn Roll?
Answer
Should be stacked to the tip in the middle for plating
15
Question
Describe the Buffalo Cauliflower.
Answer
Cauliflower chunks, tempura battered and fried. Tossed with hot sauce and green onions, served with vegan ranch.
16
Question
What are the allergens in the Buffalo Cauliflower?
Answer
Tempura batter, Gluten, fryer, Hot sauce, Green onion, Sesame seed
17
Question
What is the lifestyle consideration for Buffalo Cauliflower?
Answer
Vegan
18
Question
What is the service note for Buffalo Cauliflower?
Answer
Hot sauce tossed after fried, can be made without hot sauce
19
Question
What wing flavours are avaliable?
Answer
honey garlic
20
Question
What are the flavor options for the wings and drumettes?
Answer
Franks RedHot, teriyaki, lemon pepper, BBQ, salt pepper, garlic pepper, or Korean BBQ
21
Question
What is the preset for wings and drumettes?
Answer
Wet nap, side plate and napkin for each guest having wings
22
Question
Describe the pork gyoza.
Answer
Pork and kimchi gyoza, pan fried or deep fried, served with soy lemongrass sriracha aioli OR spicy dumpling sauce
23
Question
What are the service notes for pork gyoza?
Answer
Customer can choose either pan or deep fried, as well as their sauce
24
Question
Describe the chips and salsa.
Answer
House fried tortilla chips with fire roasted salsa
25
Question
What is an upsell for the chips and salsa?
Answer
Add 4 for Guacamole
26
Question
Describe the perogies.
Answer
Cheddar and potato stuffed dumplings fried crispy, served on a bed of house made gravy topped with bacon bits, sour cream and green onions.
27
Question
What are the key ingredients for the gravy on the perogies?
Answer
Beef broth, flour, canola oil, chipotle peppers, salt, tomato paste, carrot, celery, yellow onion, parsely, rosemary, thyme
28
Question
Describe the pretzel bites.
Answer
10 pretzel bites, baked in the oven and tossed with butter and kosher salt. Served with warm cheese sauce.
29
Question
What is the cheese sauce made of for the pretzel bites?
Answer
Cheese sauce consists of milk, American Cheddar, shredded triple blend
30
Question
CRISPY BRUSSEL SPROUTS DESCRIPTION
Answer
Flash fried brussel sprouts, tossed in a sambal soy reduction