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Engineering and Management Principles
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Engineering and Management Principles
Engineering and Management Principles
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1
Question
What is 'ingenium' (Latin)?
Answer
word where 'engineer' is derived from which literally means natural talent or capacity and a clever invention
2
Question
What disciplines does engineering interface with?
Answer
mathematics, physical sciences, social sciences, and humanities
3
Question
Why is an effective understanding of engineering necessary?
Answer
translate innovative ideas into reality and is critical for business success
4
Question
Who are considered the fathers of modern management?
Answer
Frederick W. Taylor and Henry Fayol.
5
Question
Who is known for finding the most appropriate method for performing a job and assigning the right person for each job?
Answer
Frederick W. Taylor
6
Question
The Evolution of Management consists of 3 views which are...
Answer
Traditional, Behavioral, and New Developments
7
Question
What's the Traditional View of Management?
Answer
3 M's - Money, Machines, Men/Women
8
Question
What is the focus of Scientific Management?
Answer
scientifically determine the best method of work in order to improve productivity (less time a worker spent on each task)
9
Question
Who outlined the 14 Principles of Management?
Answer
Henry Fayol
10
Question
What principle of management is defined as "specialization of labor is necessary for organizational success"?
Answer
Division of Work
11
Question
What principle of management is defined as "the right to give orders must accompany responsibility"?
Answer
Authority
12
Question
What principle of management is defined as "obedience and respect help an organization run smoothly"?
Answer
Discipline
13
Question
What principle of management is defined as "each employee should receive orders from only one superior"?
Answer
Unity of Command
14
Question
What principle of management is defined as "the efforts of everyone in the organization should be coordinated and focused in the same direction"?
Answer
Unity of Direction
15
Question
What principle of management is defined as "resolving the tig of war between personal and organizational interests in favor of the organization is one of management's greatest difficulties"?
Answer
Subordination of Individual Interests to the General Interest
16
Question
What principle of management is defined as "employees should be paid fairly in accordance with their contribution"?
Answer
Remuneration
17
Question
What principle of management is defined as "the relationship between centralization and decentralization is a matter of proportion; the optimum balance must be found for each organization"?
Answer
Centralization
18
Question
What principle of management is defined as "subordinates should observe the formal chain of command unless expressly authorized by their respective superiors to communicate with each other"?
Answer
Scalar Chain
19
Question
What principle of management is defined as "both material things and people should be in their proper places"?
Answer
Order
20
Question
What principle of management is defined as "fairness that results from aa combination of kindness and justice will lead to devoted and loyal service"?
Answer
Equity
21
Question
What principle of management is defined as "people need time to learn their jobs"?
Answer
Stability and Tenure of Personnel
22
Question
What principle of management is defined as "one of the greatest satisfaction is formulating and carrying out a plan"?
Answer
Initiative
23
Question
What principle of management is defined as "harmonious effort among individuals is the key to organizational success"?
Answer
Esprit de Corps
24
Question
Who developed the concept of bureaucracy as a formal system of organization and administration designed to ensure efficiency and effectiveness?
Answer
Max Weber
25
Question
What is the Behavioral View of Management?
Answer
a cooperative group directs actions of others toward common goals
26
Question
What are the key findings of the Hawthorne studies in the Human Relations Approach?
Answer
Productivity increases when workers believe they are being observed closely. Employees perform better when they feel valued, and financial rewards are not necessarily conducive to increasing productivity. Workers care about self-fulfillment, autonomy, empowerment, social status, and personal relationships with co-workers.
27
Question
What theory of Douglas McGregor suggests that the average worker is lazy and needs to be closely supervised and controlled through reward and punishment?
Answer
Theory X
28
Question
What theory of Douglas McGregor suggests that workers are not lazy, want to do a good job and the job itself will determine if the worker likes the work?
Answer
Theory Y
29
Question
What did Abraham Maslow advance as a theory that employees are motivated by a hierarchy of needs that they seek to satisfy?
Answer
Maslow's Hierarchy of Needs
30
Question
What is the Contemporary View of Management?
Answer
social and technical process that utilizes and influences humans to accomplish individual and group goals