Explore
Login
Register
/
Salesforce Administration Quiz
Clone
Register
Report Bug
Salesforce Administration Quiz
Salesforce Administration Quiz
Study
Universal Containers has two sales teams, sales team A and sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role. How should the administrator share records owned by sales team A with sales team B? A) Use manual sharing B) Criteria-hazad sharing C) Hierarchical sharing D) Owner-based sharing
D) Owner-based sharing
An administrator creates a custom text area field on the Account object and adds it to the service team's page layout. The service team manager loves the addition of this field and wants it to appear in the highlights panel so that the service reps can quickly find it when on the Account page. How should the administrator accomplish this? A) From the page layout editar, drag the field to the highlights panel. B) Makethefieldrequiredandmoveittothetopofthepage. C) Create a new pane layout and & new section titled highlights panel. D) In the Account object manager, create 3 custom compact layout.
D) In the Account object manager, create 3 custom compact layout.
An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permission and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answers A) Users need to get a security token from a trusted network using Reset My Security Token. B) Users need to download and install an authenticator app on their mobile device. Lie C] Users need to enter a verification code from email or SMS, whichever has higher priority. D) Users need to connect an authenticator app to their Salesforce account.
A) Users need to get a security token from a trusted network using Reset My Security Token.C] Users need to enter a verification code from email or SMS, whichever has higher priority
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. Which feature should an administrator configure to meet this requirement? A) Case Dashboard Refreshes B) Caze Escalation Rules C) Case Assignment Rules D) Case Scheduled Reports
B) Case Escalation Rules.
Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount. How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes? A. Assign the administrator profile to the managers. B. Configure a validation rule to meet the criteria. C. Create a formula field to fill in the field for managers. D. Make the field required for all users.
B. Configure a validation rule to meet the criteria
Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post updates while restricting other employees from posting. What should the administrator create to meet this request? A) Chatter Broadcast Group B) Chatter Stream C) ChatterRecommendations D) Chatter Unlisted Group
A) Chatter Broadcast Group.
Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns. How should an administrater deliver this information? A) Design a standard Campaign report and add the Value Won Opportunities in Campaign field. B) Add a Total Value field on Campaign and use a workflow rule to update the value when an opportunity is won. C) Perform periodic data jobs to update campaign records. D) Create a roll-up summary field on Opportunity to Campaign.
D) Create a roll-up summary field on Opportunity to Campaign.
Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of al open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should an administrator create the dashboard without changing any sharing settings? A. Build individual dashboards for profiles that need to see the results. B. Add a filter to the dashboard to filter the opportunities by owner role. C. Update the dashboard folder settings to manage for the sales reps role. D. Create a dashboard with the running user set as someone who can see all opportunities.
D. Create a dashboard with the running user set as someone who can see all opportunities.
A sales rep has left the company and an administrator has been asked to re-assign al their accounts and opportunities to a new sales rep and keep the teams as is. Which tool should an administrator use to accomplish this? A) Data Loader B) Mass Transfer Tool C) Data Import Wizard D) Dataloader.io
B) Mass Transfer Tool
Universal Containers has a Contact Lightning record page with a component that shows LinkedIn data. The sales team would like to only show this component to those users who have the Sales User profile when they are on their mobile phones. Which two solutions should the administrator use to fulfill this requirement? Choose 2 answers A) Filter the component visibility with User>Role>Name=SalesUser. B) Filter the component visibility with View = Mobile/Tablet. C) Filter the component visibility with User > Profile > Name = Sales User. D) Filter the component visibility with Form Factor=Phone.
C) Filter the component visibility with User > Profile > Name = Sales User. D) Filter the component visibility with Form Factor=Phone.
he administrator at Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted a case to the administrator indicating that the new field is unavailable. Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers A) Ensure that the page layout for the user's profile has been updated. B) Update the organization-wide defaults for the object. C) Review the field level security of the field for the user profile. D) Run the setup audit trail for the organization.
C) Review the field level security of the field for the user profile. D) Run the setup audit trail for the organization.
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days. What should an administrator do to accomplish this request? A) Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities. B) Make a new Sales dashboard and add a component that shows two opportunities that meet the criteria. C) Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements D) Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
D) Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
An administrator at Universal Containers needs an automated way to delete records based on field values. What automated solution should the administrator use? A. Process Builder B. Flow Builder C. Workflow D. Automation Studio.
B. Flow Builder
Sales users at Cloud Kicks are requesting that the data in the Industry field on the Account object displays on the Opportunity page layout. Which type of field should an administrator create to accomplish this? A ) Custom Account field B) Standard Account field C) Cross-abject formula field D) Master-detail relationship field
C) Cross-abject formula field
What could be the issue if no new records are being created by a flow in production at Cloud A. The flow is inactive. B. The flow URL is deactivated. C. The flow trigger is missing. D. The flow is read only. Kicks?
A. The flow is inactive.
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled in on every Invoice record. How should an administrater ensure this requirement? A) Create a Process Builder to sat the field. B) Define an approval process for the field. C) Make the field universally required. D) Require the field on the record type,
C) Make the field universally required.
An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records. What should the administrator do to control Delete access? A) Use a muting permission set with a permission set group to mute selected permissions. B) Create a new permission sat that has Delete access deselected for the objects. C) Edit the profile for the user store move Delete access from the objects. D) Create a new role that prevents Delete permissions from rolling up to the users.
A) Use a muting permission set with a permission set group to mute selected permissions.
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement? A ) Auto-Response Rules B) Escalation Rules C) Assignment Rules D) Validation Rules
B) Escalation Rules
Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet this requirement? A) Workflow rule to create recurring tasks B) Turn on Recurring Activities C) Enable Creation of Recurring Tasks C) Flow to create recurring tasks
C) Enable Creation of Recurring Tasks
The administrator at Cloud Kicks updated the custom object Event to include a lookup field for the primary contact for the event. When running an event report, they want to reference fields from the associated contact record. What should the administrator do to pull contact fields into the custom report? A) Create a new report type with Event as the primary object and Contact as a related object. B) Configure formula fields an Fvent to populate contact information. C) Edit the custom event report type and add fields related via lookup. D) Use a dashboard with filters to show event and contact data as requested.
C) Edit the custom event report type and add fields related via lookup.
Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly. What should the administrator do to identify the problem? A) View the setup audit trail and review for errors. B) Use the native debug feature in the Flow Builder, C) Review debug logs with the flow logging level. D) Set up email logs and review the send error logs.
B) Use the native debug feature in the Flow Builder.
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account. How should the administrator recommend automating this business process? A) Set up a scheduled process in Process Builder. B) Use a process to update the account when it is edited. C) Create a workflow rule with an outbound message. D) Configure a scheduled flow in Flow Builder,
D) Configure a scheduled flow in Flow Builder
Users at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use? A) Delets the extra components fram the page. B) Add component visibility filters to the components. C) Remove fields from the record details component. D) Include more tab components with filters
B) Add component visibility filters to the components.
The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was imported without errors even though several records had the value of Unrated in the Rating field. How were these records added without error? Al OO The Add to All Record Types checkbox was selected. B.[+] A global picklist value sat was used to populate the picklist. C. O The Restricted picklist checkbox was unchecked, D. QO Field-level security was set to Visible for all profiles,
B) A global picklist value sat was used to populate the picklist
At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task, What should the administrator use to deliver this requirement? A) PrebuiltMacro B) Formula Field C) Approval Process D) Flow Builder
D) Flow Builder.
An administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won, and another task after 60 days to check in with the customer. Which two automation tools should the administrator use? A) Flow Builder B) Assignment Rule C) Outbound Message D) Field Update
A. Flow Builder
