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Module 8 - Outline.pdf Flashcards
Study
Question
What is Human Resource Management?
Answer
Human Resource Management refers to all the activities involved in determining an organization's human resource needs, acquiring, training, and compensating people to fill those needs.
Question
What is Job Analysis in the context of Planning for Human Resources Needs?
Answer
Job Analysis is the determination through observation and study of pertinent information about a job, including specific tasks and necessary abilities, knowledge, and skills.
Question
What is a Job Description?
Answer
A formal written explanation of a specific job, usually including job title, tasks, relationship with other jobs, physical and mental skills required, duties, responsibilities, and working conditions.
Question
What is a Job Specification?
Answer
A description of the qualifications necessary for a specific job in terms of education, experience, and personal and physical characteristics.
Question
What are some methods involved in Recruiting and Selecting New Employees?
Answer
Recruiting, Selection, The Application, The Interview, Testing, Reference Checking.
Question
Name some Legal Issues in Recruiting and Selecting employees.
Answer
Title VII of the Civil Rights Act, Americans with Disabilities Act, Equal Pay Act.
Question
What is Development in the context of Developing the Workforce?
Answer
Development is training that augments, supports, or adds to the skills and knowledge of managers and professionals.
Question
What is Turnover in the context of Developing the Workforce?
Answer
Turnover occurs when employees quit or are fired and must be replaced by new employees.
Question
What are some forms of Financial Compensation for the workforce?
Answer
Wages, Commission, Salary.
Question
What are Benefits in the context of Compensating the Workforce?
Answer
Benefits are non-financial forms of compensation such as pensions, health insurance, paid vacation, etc.
Question
What is Collective Bargaining in managing Unionized Employees?
Answer
Collective Bargaining is the negotiation process through which management and unions reach an agreement about compensation, working hours, and working conditions for the bargaining unit.
Question
Why is Diversity important in the workforce?
Answer
The workforce and the consumer base are becoming increasingly diverse, leading to a more productive use of company's human resources, reduced conflict among employees, more productive working relationships, increased commitment to organizational goals, increased innovation and creativity, and an increased ability to serve a more diverse customer base.
Question
What are Affirmative Action plans?
Answer
Affirmative Action plans are legally mandated plans that try to increase job opportunities for minority groups.
Question
What are some Labor Tactics
Answer
Picketing(People protest outside of the work area), Strikes(work stoppage) and Boycotts(abstention from a person, product or company)
Question
What are some Management tactics
Answer
Lockouts(Stoppage of work for labor disputes by management), Strikebreakers(people who work despite a strike happening)
Question
What are some Trends in the Management of the Workforce?
Answer
Technology changes, Independent Contractors (e.g., Uber), Working locations.
